French
Last update: 09/02/2025
This privacy policy describes how Yelido SRL (hereinafter “we”) collects, uses, stores, and protects your personal data in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and current Belgian legislation.
If you have any questions about this policy, please contact us:
Data controller: Yelido SRL
Address: Rue Chaussée 67/3, 4342 Awans
Company number (BCE/VAT): BE 0567.705.663
Contact email: info@yelido.be
1. What data do we collect?
We only collect the personal data that you choose to provide us with
via our contact forms:
- Surname
- First name
- Telephone number
- Email address
This data is stored in our secure database.
2. Legal basis for processing
The processing of your personal data is based on:
Your consent (Article 6.1.a GDPR) when you fill out our contact form or accept statistical cookies.
Our legitimate interest (Article 6.1.f GDPR) in improving our services and ensuring the security of our site.
Our legal obligations (Article 6.1.c GDPR) for certain administrative or accounting data.
3. Retention period
Data transmitted via our contact form is retained for three years after the last exchange with you.
Data required for billing and legal obligations is retained in accordance with the applicable legal deadlines (e.g., seven years for accounting data).
Cookies are stored for a maximum period of 13 months.
4. External content and cookies
Our site may incorporate external content (videos, articles, images) that behaves as if you were visiting those sites directly. These may collect data via cookies or other trackers.
We also use cookies:
Technical cookies: necessary for the proper functioning of the site (not subject to consent).
Statistical cookies: Google Analytics, only with your prior consent.
You can manage your preferences via the cookie banner on our site or directly in your browser settings.
5. Who do we share your data with?
We do not sell or distribute your personal data to third parties. However, certain service providers may have access to your data in connection with our services:
Salesforce (customer relationship management)
Amazon Web Services (AWS) (hosting in France)
Transfers to the United States may occur. These transfers are governed by the European Commission's Standard Contractual Clauses and/or the EU–US Data Privacy Framework (DPF) to ensure an adequate level of protection.
6. Data security
We implement appropriate technical and organizational measures to
protect your data against loss, alteration, or unauthorized access.
7. Your rights
In accordance with the GDPR, you have the following rights:
- Right of access to your data
- Right of rectification
- Right to erasure (“right to be forgotten”)
- Right to object
- Right to restriction of processing
- Right to data portability
- Right to withdraw your consent at any time
To exercise your rights, contact us at info@yelido.beYou also have the right to lodge a complaint with the Data Protection Authority (Rue de la Presse 35, 1000 Brussels, https://www.autoriteprotectiondonnees.be).
8. Policy Changes
We reserve the right to modify this policy to reflect legal, technical, or organizational changes. Any updates will be posted on this page with the date of revision.
